Terms & Conditions (AGB)

§ 1 Scope

These Terms apply to every treatment contract between Privatpraxis Lindenthal, owner Daniel Lindenthal, Rotebühlplatz 31, 70178 Stuttgart (“the practice” or “the physician”) and its patients (“you”), and to your use of this website. They also apply when a legal or authorized representative enters into the contract on your behalf. Anything different must be agreed in writing (text form).

§ 2 The treatment contract

Our relationship is governed by private law. A treatment contract under §§ 630a ff. BGB (German Civil Code) starts as soon as you book a binding appointment or use our medical services. We treat you according to recognized professional standards and good medical practice – we don’t promise or guarantee a specific result.

You can end the treatment contract at any time, with effect for the future, without giving a reason (§ 627 BGB); § 14 below still applies. Services already provided must still be paid.

§ 3 Purely private practice

We’re a purely private practice with no contract with Germany’s statutory (public) health insurers, so we can’t bill them. You’re treated as a self-pay patient or through your private health insurance, Beihilfe (civil-service allowance) or supplementary insurance. If you have statutory insurance, you’re welcome as a self-pay patient; statutory insurers generally won’t reimburse you.

§ 4 Fees and billing

Our fees follow the official Gebührenordnung für Ärzte (GOÄ – German doctors’ fee schedule) in its current version. Before any paid service starts, we go over the expected costs with you; if you’d like, you get a written estimate.

Whether – and how much – your private insurer, Beihilfe office or extra insurance pays back depends only on your plan. We can’t guarantee it, and your invoice is due no matter what your insurer pays.

§ 5 Payment terms

Unless we agree otherwise, invoices are due in full within 14 days of receipt. You’re in default once we send a reminder, or at the latest 30 days after you receive the invoice and it becomes due, if the invoice said so (§ 286(3) BGB). If that happens, we may charge statutory interest and reminder fees.

You can’t transfer claims from the treatment relationship to someone else unless we’ve agreed to it in writing first. We only use an outside medical billing service with your separate consent and release from confidentiality.

§ 6 Appointments, cancellations and no-show fee

Appointments are binding and reserved just for you.

You can cancel or reschedule free of charge up to 24 hours before your appointment – easiest through the online booking tool, or by phone or email.

If you cancel later than that or don’t show up, we may charge a no-show fee – but only if we couldn’t fill the time despite reasonable efforts and the cancellation wasn’t our fault. The fee is based on the time reserved and the service booked, minus any costs we saved (following § 615 BGB). We’ll always show you how it was calculated.

There’s no fee if you couldn’t make it for reasons outside your control and can show that – for example with a medical or official certificate. And there’s never a fee if we were able to give the time to someone else.

§ 7 Medical judgment – no prescriptions or certificates “on demand”

Every medical decision – especially whether to issue a prescription, sick note, medical certificate or other document – is based only on the physician’s own professional judgment, after a proper exam or review of results, and in line with the professional and medical rules that apply.

There’s no right to a particular prescription, certificate or treatment. Booking or showing up for an appointment doesn’t give you a right to a prescription or sick note. We issue a sick note only if, in the physician’s judgment, you’re really unable to work. We don’t issue prescriptions or certificates based on anonymous questionnaires, standard online order forms or automated processes.

You pay for the consultation, examination and assessment – not for a particular result.

§ 8 Video visits and remote treatment

Remote treatment (mainly by video) isn’t possible in every case. It requires that treatment can meet recognized professional standards under § 630a BGB and that, in the physician’s judgment and given your condition, an in-person visit isn’t needed (§ 7(4) of the Berufsordnung der Landesärztekammer Baden-Württemberg – Professional Code of the State Medical Chamber of Baden-Württemberg).

Whether remote treatment makes sense in your case is the physician’s decision. The physician can ask you to come in at any time – even in the middle of a video visit – if that’s medically right. The video appointments on this website aren’t a general remote-care offer; they cover specific conditions where an in-person visit isn’t required under recognized professional standards.

§ 9 Special conditions for medical cannabis therapy

Medical cannabis therapy is one focus area among several – not the only treatment we offer. We use it as part of an overall treatment plan only when, after careful medical review, it’s a suitable option for you.

Suitability assessment: Medical cannabis isn’t right for everyone. Before any therapy starts, we take a full medical history and talk in person; the decision is based only on medical criteria, weighing reasons for and against. § 7 applies. The therapy is available only to adults 18 and over. You’re always free to choose your own pharmacy.

Information and cooperation: Before therapy starts, the physician explains effects, side effects, risks and the legal situation in full. In turn, you need to tell us about all existing conditions, current medicines and mental stress, stick to the prescribed dose, make no changes on your own, and report any change in your health or any side effects right away.

Legal framework: Prescriptions are issued strictly within the limits of the law. Misusing or passing on prescribed cannabis is a crime and ends the therapy at once; if there’s reasonable suspicion that legal rules or medical instructions are being broken, the physician may end the therapy without notice.

No legal advice: The physician doesn’t give legal advice – in particular not about driving under the influence of medical cannabis. It’s your responsibility to find out about the legal consequences, especially for driving.

Note: “Medical cannabis therapy” isn’t an official title or a recognized qualification of the Landesärztekammer Baden-Württemberg; treatment follows current medical guidelines and the law.

§ 10 Your part

Good treatment is a team effort. That means telling us fully and honestly about your symptoms, existing conditions, medicines and allergies, following the treatment plan we agree on, and telling us quickly if your health changes in an important way.

§ 11 Declining or ending treatment

The physician may refuse, not start or stop treatment if, in their judgment, the therapy isn’t suitable for you, the necessary trust has broken down for good, or you don’t do your part despite being asked. We won’t stop treatment at a bad moment, and medically necessary emergency care is never affected. A justified decision to refuse, stop or not start treatment doesn’t create a right to damages.

§ 12 How you receive prescriptions and documents

Original prescriptions go out by mail or – where technically and legally possible – electronically, either to you or, if you ask, directly to a pharmacy of your choice. Other documents (certificates, reports and so on) are sent the way we agree with you.

§ 13 Messaging (WhatsApp Business API)

We also offer messaging via the WhatsApp Business API. It’s optional and needs your separate consent; the details are in our Privacy Policy. Once you’ve agreed, we may contact you on this channel and send you documents at your request.

You can withdraw that consent at any time, with effect for the future – informally, with a message in the chat or an email to info@dr-lindenthal.de. Processing that happened before you withdrew stays legal. Phone, email, video visits and in-person appointments are always available as alternatives.

§ 14 No statutory withdrawal right – but you can cancel anytime

Treatment contracts under § 630a BGB are exempt from the distance-selling withdrawal rules (§ 312(2) No. 7 BGB), so there’s no legal right of withdrawal.

Still, you can end the treatment contract at any time, with effect for the future, without giving a reason (§ 627 BGB) – informally, by mail or email to: Privatpraxis Lindenthal, Daniel Lindenthal, Rotebühlplatz 31, 70178 Stuttgart, Germany, email: info@dr-lindenthal.de. Services provided up to that point must still be paid. Any privacy consents can be withdrawn separately at any time.

§ 15 Liability

We’re fully liable under the law for injury to life, body or health, and for other damage caused on purpose or by gross negligence. For slightly negligent breaches of essential contract duties, liability is limited to the foreseeable damage typical for this kind of contract; beyond that, liability for slight negligence is excluded. Liability under mandatory legal rules isn’t affected.

§ 16 Privacy and confidentiality

How we handle personal and health data is explained in our Privacy Policy. Medical confidentiality (§ 203 StGB – German Criminal Code) applies in full. We share treatment data with third parties (other treating doctors, billing services) only where the law allows it or you’ve given separate consent and a release from confidentiality.

§ 17 Copyright and website content

Everything on this website (text, images, graphics, logos) is protected by copyright. Copying, distributing or otherwise using it beyond what copyright law allows requires our prior written permission. The Health Guide is general information only – not a substitute for personal medical advice, diagnosis or treatment. Operators of linked external sites are solely responsible for their content.

§ 18 Changes to these Terms

We may update these Terms for the future when legal, technical or organizational reasons require it and the change is fair to you. We’ll tell you in writing (text form). If you don’t object within six weeks of receiving the notice, the updated Terms count as accepted – the notice will say this clearly. For treatment already underway, the version in force when you started still applies wherever the change would put you at a disadvantage.

§ 19 Final provisions

German law applies. If you’re a merchant, a public-law entity or a public-law special fund, the courts at the practice’s registered office have jurisdiction; for consumers, the legal venues apply. If any part of these Terms is or becomes invalid, the rest stays in force, and the invalid part is replaced by the legal rule.